Privacy policy

Last Updated: October 20, 2026

Bagonomy respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how personal information may be collected, used, disclosed, and protected when you visit or make a purchase through our online store.

By using our website, you acknowledge the practices described in this policy, subject to your rights under applicable law.

1. Personal Information We Collect

Depending on how you interact with our store, we may collect the following categories of personal information:

Contact Information: Your name, email address, telephone number, billing address, and shipping address.

Order Information: Products purchased, order history, transaction details, and delivery information.

Payment Information: Information necessary to process payments through Shopify and applicable payment providers. Payment details may be processed directly by third-party payment providers. We do not claim to store complete payment card details ourselves.

Device and Usage Information: Information such as your IP address, browser type, device information, and website interactions, where collected through our store or enabled technologies.

Customer Communications: Information you provide when contacting customer support, requesting a return or refund, or asking questions about an order.

2. How We Use Personal Information

We may use personal information to:

Process and fulfill orders.
Confirm payments and arrange shipping.
Provide order confirmations and delivery updates.
Respond to customer inquiries.
Process returns, refunds, and exchanges.
Maintain website functionality and security.
Detect and help prevent fraud.
Improve our products and shopping experience.
Send marketing communications where permitted by law.
Maintain business records and meet legal obligations.

3. Cookies and Similar Technologies

Our store and its service providers may use cookies and similar technologies to support website functionality, remember preferences, analyze website performance, and support advertising where enabled.

You may be able to manage cookies through your browser settings or available privacy controls.

Disabling certain cookies may affect the functionality of parts of our website.

4. How We Share Personal Information

We may share relevant personal information with service providers when necessary to operate our business, including:

Shopify and our e-commerce platform providers.
Payment processors.
Shipping and delivery providers.
Website hosting and security providers.
Analytics and advertising services, where enabled.
Customer support and order management providers.
Professional advisers, regulators, or law enforcement where legally required.

The service providers involved depend on the features and services actually enabled in our store.

We do not sell personal information for money. Where applicable law regulates certain advertising-related disclosures or sharing of personal information, we will honor the rights and choices required by that law.

5. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, maintain business records, resolve disputes, and comply with legal obligations.

Retention periods depend on the nature of the information and the purpose for which it was collected.

When information is no longer reasonably necessary, we will take appropriate steps to delete, de-identify, or otherwise handle it as permitted by law.

6. Data Security

We use reasonable measures designed to protect personal information against unauthorized access, misuse, loss, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

7. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of certain personal information.
Request a copy of certain information in a portable format.
Opt out of marketing communications.
Exercise applicable rights relating to targeted advertising or certain data-sharing practices.
Appeal certain privacy decisions where the law provides that right.

To submit a privacy request, email support@bagonomy.com.

We may need to verify your identity before processing certain requests. We will respond in accordance with applicable law.

8. Marketing Communications

You may unsubscribe from marketing emails using the unsubscribe link provided in the email, where available.

Unsubscribing from marketing messages will not necessarily stop transactional communications relating to purchases, shipping, refunds, or customer service.

9. Third-Party Websites

Our website may contain links to third-party websites or services. These websites operate under their own privacy policies and practices.

Bagonomy does not control the privacy practices of independent third-party websites. We encourage you to review their policies before providing personal information.